Website & Custom Software FAQs

Clear answers, without the sales fog. If your question is specific, CDS will answer it clearly.

How much does a website cost?

The cost depends on the pages, content, integrations and operational risk involved. CDS maps the requirements first, then confirms the scope and fixed price in writing before work begins.

How long does a website take?

The delivery window depends on the scope, supplied content, integrations and review process. Your proposal sets out a realistic timeline before work starts.

What is included in a starter website?

A custom mobile-responsive design, foundational on-page SEO, enquiry pathway, your supplied branding and imagery, and deployment configuration. The final inclusion list is confirmed in writing so there is no ambiguity.

Do you do SEO for trade and service businesses?

Yes. Website builds include foundational technical and local SEO such as page titles, descriptions, structured data, performance work and mobile optimisation. Ongoing SEO is a separate service when the market and goal justify it.

Can you build a custom quoting system?

Yes. CDS builds estimating and quoting tools around the way your business prices work, including labour, materials, margins, templates and proposal outputs. The safest first step is mapping the current process before choosing features.

Can you automate invoicing, follow-ups or scheduling?

Yes. Useful automations can connect forms, email, documents, job records and scheduled actions. We first identify what is repetitive and error-prone, then build the smallest reliable workflow that removes it.

What is the difference between a website and a web application?

A website primarily explains and promotes your business. A web application performs an operational job, such as quoting, booking, tracking work, managing records or providing a client portal.

Do you build Shopify stores and apps?

Yes. CDS builds custom Shopify storefronts with Shopify CLI and Liquid, reusable theme sections, integrations and app experiments where the store needs more than configuration. Scope depends on catalogue size, content, migration needs, integrations and custom business rules.

Do you build iPhone and Android apps?

Yes. CDS builds focused iOS, Android and cross-platform products, including field calculators, QR attendance workflows and connected web components. Store publication, device support and ongoing maintenance are confirmed in the project scope rather than assumed.

I am not sure what I need. Is that a problem?

Not at all. Most clients start with a frustrating process or business problem rather than a technical specification. CDS will help define the simplest sensible solution before recommending a build.

Do you work with businesses outside NSW?

Yes. CDS works remotely with businesses across Australia. Workshops, progress reviews and handover can all be completed online, while site-specific operational context is gathered during discovery.

Can I update the site myself after it is built?

Yes. The project proposal confirms the editing access, source and configuration files included in the handover, together with any third-party or reusable-component licences. If self-management is part of the scope, CDS documents the safe editing path and which structural changes need development support.

What about hosting and domains?

Hosting and domain requirements are confirmed during scoping. CDS can guide the setup or manage it for you. Any ongoing third-party or support costs are identified before you commit.

Do I own the finished website or system?

Ownership and licensing are stated in the proposal. For a standard website, you retain your domain and business content and receive a clear handover. Reusable CDS platform components or third-party services may remain separately licensed where applicable.

Do you offer payment plans?

Projects follow a standard three-stage structure: a 50% deposit before work starts, 40% when you approve the agreed preview, and the final 10% before production launch. Larger builds can be split into further milestones, and the exact schedule is always stated in the proposal.

What counts as a revision, and what costs extra?

A defect — an agreed feature that does not work — is fixed free for 30 days after handover. A revision adjusts presentation within the agreed scope and is covered by the revision rounds in your proposal. A change request adds new scope, and is priced and approved in writing before any work starts, so the invoice never surprises you.

What happens after launch?

CDS completes handover and launch checks, then supports any agreed warranty items. Ongoing maintenance, hosting, content updates and improvement work can be arranged separately without hiding them inside the initial build price.

How do I get started?

Use CDS Pathways to outline an indicative scope, or contact CDS directly. Every genuine enquiry is reviewed and the next step is explained without pressure or obligation.

Contact Creeley Digital Systems — info@creeleydigital.com.au