Australian Trade Marketplace Case Study

A two-sided marketplace connecting homeowners and trade businesses through verification, jobs, quotes and bookings — live client platform, identity withheld.

Marketplace · Operations · Live client platform · identity withheld · Public web product and pre-registration journey · 2026

A two-sided marketplace shaped around homeowner confidence, useful trade profiles and a clear path from job to quote.

What it is

A marketplace and operations layer connecting separate account journeys, verification, jobs, quotes, bookings and payment-ready records.

Who it serves

Trade marketplaces and service businesses coordinating customers, providers and project records.

The brief

Create a credible multi-sided marketplace that could support homeowners and trades, trusted onboarding and commercial transactions without losing operational visibility.

The work

Designed and built the account, profile, verification, job, quote, booking and payment workflow, then connected it to the wider dashboard and company-document structure.

The result

A public web product and pre-registration journey are online. Mobile delivery and the final public onboarding and pricing paths remain next-stage work, so the case study presents the current proof without overstating launch maturity.

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